Useful Information

Policies

Proceed to the median located just outside of baggage claim. Our shuttles will be clearly marked as ACE.

Renters must present a valid driver's license and a major credit card at the time of rental. International renters must present a valid driver's license as well as a valid passport.

Valid forms of ID include Domestic Drivers License, International Drivers License, and Passport.

We accept Visa, Mastercard, AMEX, Discover, and Euro cards. Bank Issued debit cards are accepted from airline arriving customers only, with proof of full coverage insurance that transfers to the rental vehicle. International airline arriving customers must have proof of return flight itinerary. All renters must provide a deposit of 300 USD plus the estimated cost of the rental at time of pick up. Cash payments will be accepted, however a credit card must be used for deposit.

Proof of FULL INSURANCE COVERAGE (collision and liability) that will transfer to the Rental Unit MUST be provided at the time of rental. Otherwise Renter MUST purchase Collision Coverage and Supplemental Liability Insurance at the time

of Rental.

The vehicle must return with the same amount of fuel as when rented in order to avoid a refueling fee of 5 USD per gallon.

It is our policy to hold reservations up to four hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation. The quoted rate is valid only for the requested vehicle class for the requested dates and times. Any adjustments or changes to the

reservation may result in a change of rate.

Early returns will be charged the regular daily rate, and may not result in a refund.

ACE has initiated an enhanced inspection process to ensure a pleasant rental experience for all. Each vehicle will be confirmed smoke free when it is provided to a customer. Upon its return it will be inspected. If it is determined that the vehicle must be cleaned due to smoking, the customer will be assessed a fee of up to 250 USD.

All vehicles are restricted to the island of Maui.

We require an additional 300 USD deposit on the credit card which will be released upon vehicle return.

We accept Visa, Mastercard, AMEX, Discover, and Euro cards. Bank Issued debit cards are accepted from airline arriving customers only, with proof of full coverage insurance that transfers to the rental vehicle. International airline arriving customers must have proof of return flight itinerary. All renters must provide a deposit of 300 USD plus the estimated cost of the rental at time of pick up. Cash payments will be accepted, however a credit card must be used for deposit.

Your rental may have mandatory, local insurance requirements that result in additional charges at the time of rental.

Minimum age to rent is 21. Minimum age to rent passenger vans (8-15 passengers) is 25.

Additional Driver Fee is 11 USD per day plus tax. Spouses are not included as an additional driver.

Local renter are renters with residence in Hawaii. Local renters must have a major credit card issued to their name.

OFFICE HOURS

Mon: 08:00 AM - 04:00 PM

Tue: 08:00 AM - 04:00 PM

Wed: 08:00 AM - 04:00 PM

Thu: 08:00 AM - 04:00 PM

Fri: 08:00 AM - 04:00 PM

Sat: 08:00 AM - 04:00 PM

Sun: Closed

COVERAGE PLANS

CDW - 34.95 USD per day - Optional

PAC - 4.00 USD per day - Optional

COV-SP - 3.00 USD per day - Optional

SLI - 10.25 USD per day - Optional

RLP - 11.29 USD per day - Optional

Tier 0 includes CCAR, ECAR, EFAR, FCAR, FFAR, FVAR, ICAR, IFAR, MVAR, PVAR, SCAR, SFAR, STAR, WVAR, XXAR

SPECIAL EQUIPMENT

CSI - 7.00 USD per day

CST - 7.00 USD per day

CBS - 7.00 USD per day

NAV - 7.00 USD per day